ReStore Donation Pickups and Truck Support Associate

Asheville, NC

Full Time

Entry Level

Asheville Area Habitat for Humanity’s DEI Commitment affirms housing as a human right and homeownership as a foundation for generational wealth and social mobility. We also acknowledge that “bringing people together” is central to our mission. People with diverse perspectives, experiences, and backgrounds are critical to our success. Join our team and help us further our mission of building homes, communities, and hope.

Work schedule is Tuesday-Saturday; pay is $20.70/hr.

To be successful in this position, the candidate must demonstrate strong computer and multi-line phone skills, the ability to perform heavy lifting, and experience with loading and unloading on a truck. The ideal candidate will also have excellent organizational and communication skills and work effectively with the public.

GENERAL FUNCTION:
Reporting directly to the ReStore Donation & Deconstruction Manager and Supervisor, the Donation/Deconstruction Associate will perform a variety of tasks and be crossed trained in Truck Scheduling, as a Truck Assistant, and trained to assist on Decon’s as needed.

KNOW HOW:
Committed to the mission of AAHH the incumbent should have at least one year of experience and a working knowledge of multi-line phone systems, basic excel, data entry, heavy lifting, packing and unloading trucks safely and securely and the ability to interface successfully with the public.

ESSENTIAL FUNCTIONS:

With the direction of the Department Manager and Supervisor the associate will be capable of multi-tasking and encouraged to be able to adapt to an environment where their role will change depending on department needs.
Willingness and ability to work alongside Volunteers.
Move material in and out of trucks in a safe manner including material from Deconstruction projects.
Assist with paperwork involved in the Donation and Deconstruction programs.
Assist the Supervisor in completing last minute Donation pick-ups.
Work with the truck scheduling platforms to properly schedule ReStore trucks for daily pick-ups and/or Decon projects.
Make necessary space on ReStore sales floors for incoming projects and assist with
set up and pricing of listed extracted items or bulk donations.

Perform other duties as may be assigned including assisting in the ReStores as needed.
Maintain a clean driving record.

QUALIFICATIONS:

Must be familiar with working with multi-line phone systems, excel, word, date entry, and essential computer skills.
Must be comfortable with lifting 50+ lbs., riding on a 16’ box truck or flatbed truck, going up and down stairs, and working with hand trucks, or pallet jacks.
Ability to work well with staff and volunteers towards the achievement of department and ReStore goals.
Ability to exhibit emotional intelligence, patience and flexibility.
OSHA compliance and forklift training and experience preferred.
Current CPR and first aid experience a plus.
Experienced in riding in or driving large trucks or box trucks within busy city and county roads preferred.

WORK ENVIROMENT AND PHYSICAL DEMANDS:

Remaining at a desk on a computer or phone for long periods of time.
Standing or walking on concrete flooring for prolonged time periods.
Apply extensive physical mobility, including reaching, lifting, holding, pushing and pulling, carrying, bending, climbing stairs and ladders, crawling, kneeling, arm and leg extension.
Walk and climb on uneven surfaces, ladders, and stairs.

Please read the statement below before applying for the position:

Asheville Area Habitat for Humanity is an Equal Opportunity Employer, Living Wage Certified, Family Forward Certified, Breastfeeding Friendly Employer and a Drug-Free Workplace. We are committed to providing a safe workspace for all staff and volunteers. All candidates who have received an offer of employment will undergo testing for commonly abused controlled substances. All candidates also undergo sex offender screening and criminal background check. Criminal background is reviewed on a case-by-case basis considering the severity, timeframe of the offense, and applicability to the responsibilities of the open position.

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Why are you interested in this position?*

Have you used a multi-line or multi-use phone system before? If so, what was your role and how did you manage incoming calls?*

Describe your experience with logistics and/or truck scheduling. What systems or methods have you used to ensure timely and efficient transportation?*

How do you keep track of multiple responsibilities to make sure nothing is overlooked?*

Give an example of a time when you had to explain something clearly to a customer or coworker. How did you ensure they understood?*

This position requires heavy lifting, including dismantling cabinetry and granite and loading, and unloading trucks. Are you able to safely perform these tasks? Can you provide examples of similar work you’ve done in the past?*

Asheville Area Habitat for Humanity is a drug-free workplace. All candidates who receive an offer of employment will undergo a laboratory panel drug test for illegal substances (including THC that exceeds the legal limit in NC), and employment is contingent on a negative result. We wish to be completely transparent with all candidates that this is part of our hiring process.*

All candidates who receive an offer of employment will undergo a sex offender screening and criminal background check. A criminal background is not an automatic disqualifier and is reviewed on a case-by-case basis, considering the severity, timeframe of the offense, and applicability to the responsibilities of the open position.*

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